Assistant Professor
Comilla University
Cumilla-3506, Bangladesh
| MBA | University of Chittagong | Finance | 2013 |
| BBA | University of Chittagong | Finance and Banking | 2012 |
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Britannia University, Cumilla, Bangladesh |
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Sarbabidya S and Saha T (2019), “Role of Chatbot in Customer Service: A Study from the Perspectives of the Banking Industry of Bangladesh”. International Review of Business Research Papers Vol. 16. No. 1. , March 2020 Issue, pp. 231– 248. |
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[1] Paper presented at 54th International Business Research Conference, Dated 17-18 April 2021, Venue, Monash Conference Centre, 7/30 Collins Street, Melbourne 3000, Australia named Effects of “Digital Presence on Business Development: A Study from the Perspectives of Pandemic Situation in Bangladesh”. [2] Presented a paper on 16th Asian Business Research Conference 27-28 December 2019, BIAM Foundation, 63 Eskaton, Dhaka, Bangladesh named “Role of Chatbot in Customer Service: A Study from the Perspectives of the Banking Industry of Bangladesh”. [3] Paper presented at the 6th International Integrative Research Conference on Governance in society, December 18-19, 2019, BARD, Cumilla, paper named “Challenges of Online Bank Management: A Study from Bangladesh Perspectives”. [4] Paper presented at the 5th International Integrative Research Conference, Tama Saha (2018). “Potentials of Mobile Banking: A Study from Bangladesh Perspectives.” 18-19 December 2018, BARD, Cumilla, Bangladesh. |
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