Tama Saha

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Tama Saha

Assistant Professor

Comilla University
Cumilla-3506, Bangladesh

tamasaha@cou.ac.bd
+88 01742660088
MBA University of Chittagong Finance 2013
BBA University of Chittagong Finance and Banking 2012

Britannia University, Cumilla, Bangladesh
Lecturer
February 2018 - December 2019


Sarbabidya S and Saha T (2019), “Role of Chatbot in Customer Service: A Study from the Perspectives of the Banking Industry of Bangladesh”. International Review of Business Research Papers Vol. 16. No. 1. , March 2020 Issue, pp. 231– 248.


[1] Paper presented at 54th International Business Research Conference, Dated 17-18 April 2021, Venue, Monash Conference Centre, 7/30 Collins Street, Melbourne 3000, Australia named Effects of  “Digital Presence on Business Development: A Study from the Perspectives of Pandemic Situation in Bangladesh”.

[2] Presented a paper on  16th Asian Business Research Conference 27-28 December 2019, BIAM Foundation, 63 Eskaton, Dhaka, Bangladesh named “Role of Chatbot in Customer Service: A Study from the Perspectives of the Banking Industry of Bangladesh”.

[3] Paper presented at the 6th International Integrative Research Conference on Governance in society, December 18-19, 2019, BARD, Cumilla, paper named “Challenges of Online Bank Management: A Study from Bangladesh Perspectives”.

[4] Paper presented at the 5th International Integrative Research Conference, Tama Saha (2018). “Potentials of Mobile Banking: A Study from Bangladesh Perspectives.”  18-19 December 2018, BARD, Cumilla, Bangladesh.


  • sustainable finance, Fintech  
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